Terms of Use
Guidelines governing your use of the PFRANKMD™ website and its services.
Contact Form
By submitting the contact form, you agree to the Terms of Use:
Communications through our website or via email are not encrypted and are not necessarily secure. Use of the internet or email is for your convenience only, and by using them, you assume the risk of unauthorized use. By submitting a form you hereby agree to hold PFRANKMD, its doctors and affiliates, harmless from any hacking or any other unauthorized use of your personal information by outside parties.
Cookies
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensure basic functionalities and security features of the website. These cookies do not store any personal information.
Privacy Policy
FRANKMD by Dr. Paul Jarrod Frank (“we” or “us”) is committed to protecting the privacy and security of your personal information. This privacy policy discloses the privacy practices used and will notify you of the following:
- what personally identifiable information is collected through the website, how it is used and with whom it may be shared
- what choices are available to you regarding the use of your data
- the security procedures in place to protect your information
- how you can manage your information preferences and/or correct any inaccuracies in the information
- other information regarding your data that may be useful to you.
what personally identifiable information is collected through the website, how it is used and with whom it may be shared
what choices are available to you regarding the use of your data
the security procedures in place to protect your information
how you can manage your information preferences and/or correct any inaccuracies in the information
other information regarding your data that may be useful to you.
INFORMATION WE COLLECT
PERSONAL INFORMATION & USAGE DATA
We may collect, store and use the following kinds of data:
information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation)
information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services
information that you provide to us for the purpose of registering with us, including your name, address, telephone number, email addresses, etc.
information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
any other information that you choose to provide to us
COOKIES
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners may also use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. We do not honor the Do Not Track (DNT) web browser privacy preference at this time.
HOW WE USE THE INFORMATION WE COLLECT
We will use your information to monitor and improve our services. For example, we use Google Analytics to help analyze how our users utilize this website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to this website. Google Analytics collects only the IP address assigned to you on the date you visit the website, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your personal information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique member the next time you visit the website the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
We will use your personal information to respond to you regarding inquires from you. Normally this will involve informing you about products and services we offer. We may share your personal information with third party providers outside of our organization, if necessary, to fulfill your request (e.g. to ship an order) or to facilitate our organization in managing our website.
Unless you opt out of our mailing list, we may contact you via email in the future to tell you about specials, or new products or services.
We share aggregated demographic information with our partners and advertisers. We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. We may partner with another party to provide specific services. We will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
HOW WE PROTECT THE INFORMATION WE COLLECT
SECURITY
We are committed to protecting the security of your information. We employ reasonable security measures designed to protect your information from unauthorized access, including reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password and firewall-protected) servers. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
We cooperate with government and law enforcement officials to enforce and comply with the law. We may therefore disclose personal information, usage data and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order) or enforceable governmental request; (b) enforce a contract, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of our website, its users or the public as required or permitted by law.
YOUR INFORMATION MAY BE MAINTAINED WITHIN THE UNITED STATES
Please be aware that we process and store information in the United States. By using the website, you agree that the collection, use, transfer, and disclosure of your information and communications will be governed by the applicable laws in the United States. All of the data we collect is stored on servers located in the United States. Accordingly, we may transfer and store data outside of your home country. When we transfer data out of the European Economic Area or Switzerland, we make use of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, EU-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.
MISCELANEOUS
STATEMENT OF NON-SHARING FOR MOBILE NUMBERS End-user agrees that any mobile phone number(s) provided by them to PFRANKMD shall be unique to that end-user. User agrees mobile number(s) provided to PFRANKMD are not shared with, or common to, other end-users. If end-user changes mobile phone number(s), it is end-user’s responsibility to contact PFRANKMD to update their mobile phone number in a timely manner.
LINKS
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
SURVEYS & CONTESTS
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
UPDATES
Our privacy policy may change from time to time and all updates will be posted on this page. Changes become effective upon posting on our website, the date of which is listed at the top of the privacy policy. Use of information we collect now is subject to the privacy policy in effect at the time such information is collected. By continuing to use the website and our services, you agree to be bound by the revised privacy policy.
ACCURACY
You can always review, correct, update, or change the personal information we have on file about you. Upon your request, we will: (1) correct, update or change your personal information; (2) stop sending you messages if you wish to opt out of our direct marketing efforts; and/or (3) disable your account to prevent any future activity through that account. You may make any of these requests by emailing the request to the email address given in our Contact Information below. Please do not email any sensitive information.
RETENTION
We retain information only for so long as it continues to help us monitor or improve the services. The exact length depends on the type of information collected and processed. When personal information or usage data is no longer needed it will be automatically deleted or anonymized.
COMPLIANCE WITH GDPR
To the extent required by law, we comply with the EU General Data Protection Regulation (GDPR). GDPR gives users the following rights:
Right of erasure (right to be forgotten)
Right of rectification
Right to be informed
Right of access
Right to restrict processing
Right to data portability
Right to object
Right not to be subject to automated decision making
Right to complain to a supervisory authority
If you do not believe that we are in compliance with GDPR, please email your concerns to the email address given in our Contact Information below.
CONTACT INFORMATION
If you have questions or concerns regarding this privacy policy, please send physical mail to:
1049 5th Ave #2B, New York, NY 10028
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you certain rights regarding your personal information.
Notice at Collection. We collect the following categories of personal information: identifiers such as your name, email address, telephone number, and IP address; internet and network activity, including the pages you view and the links you click; approximate geolocation derived from your IP address; and any information you voluntarily provide through our contact or newsletter forms. We use this information to respond to your inquiries, to provide and improve our services, to maintain the security of our website, and to measure the performance of our marketing. We retain each category of personal information only for as long as is necessary for these purposes.
Service providers. We use analytics and advertising providers, including Google (Google Analytics and Google Ads), Matomo, and our web-form provider, to operate and measure our website. These providers act as our service providers and are contractually limited to using your information on our behalf.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We have disabled advertising personalization and remarketing across our website.
Your rights. Subject to certain exceptions, California residents have the right to: (1) know the categories and specific pieces of personal information we collect and how we use it; (2) request deletion of the personal information we have collected; (3) request correction of inaccurate personal information; and (4) opt out of the sale or sharing of personal information. We will not discriminate against you for exercising any of these rights.
How to opt out. Because we do not sell or share personal information, no opt-out is required to stop such activity. You may still record your preference on our Your Privacy Choices page, and we automatically honor the Global Privacy Control (GPC) signal transmitted by your browser.
How to exercise your rights. To submit a request to know, delete, or correct your personal information, call us at (212) 327-2919 or reach us through the form on our Contact page. We may need to verify your identity before responding, and you may designate an authorized agent to make a request on your behalf.